111bed
Privacy Policy

At 111bed, we take your privacy seriously. This Privacy Policy explains how 111bed ("we", "us", "our") collects, uses, stores, and protects the personal information of players who use the 111bed platform — including the website and mobile application. It applies to all users of 111bed regardless of how they access the platform.

When you register an account with 111bed, make a deposit, place a bet, or contact our support team, you are sharing personal information with us. We want you to understand exactly what we do with that information and why. We believe that transparency is the foundation of trust — and trust is something 111bed works hard to earn from every player on the platform.

This Privacy Policy should be read alongside our Terms and Conditions and our Responsible Gaming Policy, both of which are incorporated by reference. By using 111bed, you confirm that you have read and understood this Privacy Policy and that you consent to the collection and use of your personal data as described herein.

111bed collects personal data in several ways — directly from you when you register or interact with the platform, automatically when you use the site or app, and occasionally from third-party sources such as payment processors. Below is a clear breakdown of the categories of data we collect.

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless we are legally required to do so in specific circumstances.

111bed uses your personal data only for legitimate purposes directly related to operating the platform and serving you as a player. We do not use your data for purposes that are unrelated to your 111bed account or that you would not reasonably expect.

• Account Management: To create and maintain your 111bed account, verify your identity, and keep your account secure.
• Payment Processing: To process deposits and withdrawals via bKash, Nagad, and Rocket, and to maintain accurate transaction records.
• Bet Settlement: To record, settle, and display your betting history accurately within your account.
• Customer Support: To respond to your queries, resolve disputes, and provide assistance via live chat and email.
• Fraud Prevention: To detect and prevent fraudulent activity, money laundering, and other prohibited conduct on the platform.
• Regulatory Compliance: To meet our obligations under applicable gaming regulations and anti-money laundering laws.
• Responsible Gaming: To monitor betting patterns and identify players who may need support, in line with our responsible gaming commitments.
• Platform Improvement: To analyse usage patterns and improve the performance, design, and features of the 111bed platform.
• Communications: To send you important account notifications, security alerts, and — where you have opted in — promotional offers.

111bed processes your personal data on the following legal grounds, depending on the specific purpose of the processing:

• Contractual Necessity: Processing required to fulfil our obligations under the Terms and Conditions you agreed to when registering your account — including account management, payment processing, and bet settlement.
• Legal Obligation: Processing required to comply with applicable laws and regulations, including anti-money laundering requirements and gaming licence conditions.
• Legitimate Interests: Processing carried out for purposes such as fraud prevention, platform security, and improving our services — where these interests are not overridden by your rights.
• Consent: Processing based on your explicit consent, such as sending marketing communications. You may withdraw consent at any time.

111bed does not sell, rent, or trade your personal data to any third party. We share your data only in the limited circumstances described below, and only to the extent necessary for the stated purpose.

• Payment Processors: We share financial data with bKash, Nagad, and Rocket solely to process your deposits and withdrawals. These providers operate under their own privacy policies and are bound by strict data protection obligations.
• Identity Verification Providers: We may share identity documents with licensed KYC verification partners to confirm your age and identity as required by our gaming licence.
• Regulatory Authorities: We may be required to disclose certain data to gaming regulators, financial intelligence units, or law enforcement agencies in response to lawful requests or legal obligations.
• Technology Partners: We use trusted technology providers to operate the platform, including hosting, analytics, and customer support tools. These partners process data on our behalf and are contractually prohibited from using it for their own purposes.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity, subject to the same privacy protections described in this policy.

111bed uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how players use the site. A cookie is a small text file stored on your device when you visit a website. We use the following types of cookies:

• Essential Cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect your account. You cannot opt out of essential cookies.
• Functional Cookies: Remember your preferences such as language settings and display options to personalise your experience.
• Analytics Cookies: Help us understand how players navigate the platform so we can improve performance and usability. Data collected is aggregated and anonymised.

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the 111bed platform. The 111bed mobile app uses equivalent device-level tracking technologies that can be managed through your device's privacy settings.

111bed implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. Our security infrastructure includes:

• SSL/TLS encryption across all connections between your device and the 111bed platform.
• Encrypted storage of sensitive data including passwords and financial information.
• Two-factor authentication options for account login.
• Regular security audits and penetration testing of the platform.
• Strict access controls — only authorised 111bed staff can access player data, and only to the extent required for their role.
• Automated monitoring systems that detect and alert on suspicious account activity in real time.

While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security. If you suspect that your 111bed account has been compromised, please contact our support team immediately via live chat so we can take action to secure your account.

111bed retains your personal data for as long as your account is active and for a period thereafter as required by applicable law and our regulatory obligations. Specific retention periods are as follows:

• Account Data: Retained for the duration of your account and for a minimum of 5 years after account closure, as required by anti-money laundering regulations.
• Transaction Records: Retained for a minimum of 5 years from the date of each transaction.
• KYC Documents: Retained for a minimum of 5 years after the end of the business relationship.
• Support Communications: Retained for 2 years from the date of the last interaction.
• Technical and Usage Data: Retained for up to 13 months in identifiable form, then anonymised for analytical purposes.

When data is no longer required for the purposes for which it was collected and no legal retention obligation applies, 111bed will securely delete or anonymise it.

As a 111bed player, you have the following rights in relation to your personal data. You can exercise any of these rights by contacting our support team via live chat or by emailing [email protected].

We will respond to all data rights requests within 30 days. In complex cases we may extend this by a further 60 days, in which case we will notify you of the extension and the reason for it.

111bed is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not attempt to register an account or use the 111bed platform in any way.

If we become aware that we have inadvertently collected personal data from a person under the age of 18, we will delete that data immediately and close the associated account. If you believe a minor has registered on 111bed, please contact us at [email protected] so we can investigate and take appropriate action.

111bed may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. When we make material changes, we will notify registered players via email or via a prominent notice on the platform before the changes take effect.

The "Last Updated" date at the top of this page will always reflect the most recent revision. We encourage you to review this Privacy Policy periodically so you stay informed about how 111bed handles your personal data. Your continued use of the platform after any changes take effect constitutes your acceptance of the updated policy.

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how 111bed handles your personal information, please get in touch with us. Our team is available 24 hours a day, 7 days a week.

• Live Chat: Available inside your account dashboard — the fastest way to reach us.
• Email: [email protected] — we aim to respond within 24 hours.

For questions specifically about responsible gaming tools or self-exclusion, please visit our Responsible Gaming page.